Returns & Exchanges
Due to the perishable nature of our artisanal food products, we offer a 30-day satisfaction guarantee to ensure you love every bite. If your order arrives damaged or fails to meet our quality standards, we are committed to making it right through a replacement or refund.
Return Process
- 1.Inspect Your Order
Upon delivery, please examine your package for any signs of damage or missing items from your curated selection.
- 2.Contact Support
Email our team at [email protected] within 7 days of receipt with your order number and clear photos of any product issues.
- 3.Quality Review
Our culinary experts will review your request within 48 hours to determine if a return shipment is necessary or if a direct refund can be issued.
- 4.Resolution
Once approved, we will process a full refund to your original payment method or dispatch a fresh replacement at no additional cost to you.